Sebastian F. Müller

Service Designer

Sebastian F. Müller


My Role At Service Innovation Labs

I'm an expert for the conception of user-centered and innovative services. Before I joined Service Innovation Labs I worked for Nokia (Microsoft Mobile) and ran an innovation firm, where I developed digital services for Germany's largest online bank ING-DiBa AG, other major banks and fintech start-ups.


Talk to me about

Talk to me about how to prepare financial institutions and insurances companies for digitisation, how to develop user-centered banking services and how to implement innovative business models.


I'm passionate about

Research, design and optimize interactions between humans and products and to make complex services coherent and tangible.  


Get in touch

Phone: +49 30 577 0110-19

Twitter: @ebastian
Linkedin: sebastianmueller