Articles
Innovation, Transformation & Service Design
Wild Days of Implementing a B2B Fintech Service
We hosted Service Design Drinks Berlin and shared our experience implementing the fintech product Bonitaetsmanager.
B2B Personas and Prototypes
A framework for crafting Company Personas and People Personas in B2B Service Design.
B2B Service Design User Types
An overview of user types in B2B Service Design and what role emotional and social jobs play.
Self-Organization and Strategy Development - Part 3
Did self-organization become stronger through these processes? The results of our participative strategy development.
Self-Organization and Strategy Development - Part 2
Learnings from our strategy process: When many cooks make a better broth.
Self-Organization and Strategy Development - Part 1
If culture eats strategy for breakfast, self-organization invites strategy for lunch.
How Do Companies Establish an Innovation Culture?
Innovation potential exists in every company. Unlocking it often requires professional support and a systematic approach.
How Do Companies Manage Innovation Processes Effectively?
Many innovation projects fail. The innovation funnel is a proven tool for structuring the process and improving success rates.
How Can Companies Organize for Innovation?
No one-size-fits-all solution for innovation. A functioning innovation structure must be custom-designed for each organization.
Blog
News & Events
Company news, events, and community updates.
Our cooperation with Ideas in Motion
Learn how we help newcomer entrepreneurs from Syria to successfully realize their business ideas with our professional expertise, strong motivation and inn...
Berlin Future Mobility Meetup
With great anticipation, we started to host a new meetup series at Service Innovation Labs: Berlin Future Mobility Meetup. This time we had inspiring key ...
6TH ALTERNATIVE LEADERSHIP MEETUP
At our last meetup we've learned about B Corporations, Pair Programming and Micro Bonuses. Here you'll find all presentations.
The Art of Speed Testing
Learn how we adapted and customized our service design tools for speed testing.
Nachtschicht 2016 at SI Labs
We've had an amazing time discussing Holacracy and innovation with a lot of interesting people during the Nachtschicht. Check out some of the highlights in...
Celebrating 1000 Alternative Leaders
Our meetup group is celebrating a huge milestone today: we are officially 1000 members strong!
Designing Innovative Businesses with Holacracy
During the Nachtschicht we will share with you how we have implemented the vision of a holacratic company to our daily practice.
5th Alternative Leadership Meetup - 4-Day Workweek and Co-living
Our 5th alternative leadership and team organization meetup covered the following topics: 4-day workweek and co-living. Here you can find the presentations.
Growth patterns of the digital age
A short summary on how digital technology and resulting network effects change the way companies acquire customers.
Our highlights of the City Car Summit 2016
Key insights from the City Car Summit 2016 on urban mobility, car sharing, and how automakers are adapting to new service models.
4th Alternative Leadership Meetup – Making agile work
This time around we’ll cover the following areas: 1. Managing a business with scrum 2. Peer feedback 3. Job sharing Interested? We’ll walk you thr...
Off-site 2016
A sneak peek into how we build our team, mission and vision for the year to come.
Javascript: A case for fake it until you make it
A look back at what happened at FullStack 2015 Conference.
Business Models — Stay fresh, stay healthy.
ICT had a big impact on fundamental assumptions of business model design. We line out key factors that influence existing paradigms of the old economy and ...
Holacracy and the challenges of self-organization
A look back on our third Meetup on Alternative Leadership and Team Organization.
How to get a hang of service innovation
Hi, I’m Lara. This summer I had the chance to intern at SI Labs and get a glimpse of what it means to create services and business models from scratch…
Being Visual Workshop
In May Mauro Rego gave us a visit with a full day workshop on visual thinking. Have a look at what we did…
7 details to keep in mind for insightful user tests
With every user test you conduct, there are new aspects you learn about the process of testing. By sharing our learnings, we hope to further expand on the ...
Sommerfest 2015
Thank you to everyone who joined us for our Sommerfest 2015 at Service Innovation Labs. A wonderful afternoon with our team and friends.
Developing brands beyond guidelines
In part two of our series ‘the role of design in business’ we focus on the intersection of brand development and service design. How can a consistent brand...
More than a numbers game: the Open Data Science Conference in Boston
About 1,250 working or aspiring data scientists and some of the most prominent figures in the field gathered on this hot and humid early summer weekend in ...
The role of design in business
When most people think about design – for example in the automobile industry – they think about the looks of a car, details of the interior and exterior, t...
How co-creation helped us setting up a flexible lab space
In our attempt to improve our working environment, we not only asked the Service Innovation Labs co-workers but also tapped the ideas and knowledge of the ...